Área: Ciencias

Facultad: Facultad de Empresa y Comunicación

Research group: Observatorio para la Competitividad de la Pequeña y Mediana Empresa

Was part of these groups:

Doctor by the Universitat Rovira i Virgili with the thesis Employees and customers in call centres confirmatory and exploratory study 2015. Supervised by Dr. Gerard Ryan, Dr. Mireia Valverde Aparicio.