Multichannel strategies in public services: levels of satisfaction and citizens’ preferences
- Rey-Moreno, M.
- Medina-Molina, C.
- Barrera-Barrera, R.
ISSN: 1865-1992, 1865-1984
Année de publication: 2018
Volumen: 15
Número: 1
Pages: 9-24
Type: Article
Revue:
International Review on Public and Nonprofit Marketing
