Multichannel strategies in public services: levels of satisfaction and citizens’ preferences

  1. Rey-Moreno, M.
  2. Medina-Molina, C.
  3. Barrera-Barrera, R.
Journal:
International Review on Public and Nonprofit Marketing

ISSN: 1865-1992 1865-1984

Year of publication: 2018

Volume: 15

Issue: 1

Pages: 9-24

Type: Article

DOI: 10.1007/S12208-017-0188-9 GOOGLE SCHOLAR

Sustainable development goals