La gestión de conflictosestrategias de intervención y búsqueda de soluciones

  1. Carmen Gallego-Domínguez
  2. Jesús Fernando Pérez Lorenzo
  3. Amelia Pígner Rosa
Revista:
Cabás

ISSN: 1989-5909

Ano de publicación: 2020

Número: 24

Páxinas: 66-93

Tipo: Artigo

DOI: 10.35072/CABAS.2020.94.71.001 DIALNET GOOGLE SCHOLAR lock_openAcceso aberto editor

Outras publicacións en: Cabás

Obxectivos de Desenvolvemento Sustentable

Resumo

In order to understand how the school works as an organization, we should start from the identification of the relationships that are established in them in order to be able to intervene effectively and improve, if necessary, the school environment. We can detect conflicts when there are negative aspects in the relationships that are established between people or groups. This article analyzes the management of conflicts in the classroom, as well as the different intervention strategies. In addition, a tour is made of the legislation on the inclusion of conflict resolution in the educational framework