La relativa importancia de la velocidad en las conexiones WIFI

  1. Mellinas Cánovas, Juan Pedro
Llibre:
Actas del Seminario Internacional Destinos Turísticos Inteligentes: nuevos horizontes en la investigación y gestión del turismo
  1. Vera Rebollo, José Fernando (coord.)
  2. Ivars Baidal, Josep Antoni (coord.)
  3. Celdrán Bernabéu, Marco A. (coord.)

Editorial: Servicio de Publicaciones ; Universidad de Alicante / Universitat d'Alacant

Any de publicació: 2017

Pàgines: 38-51

Tipus: Capítol de llibre

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Resum

Tourists just want to access WiFi when they arrive to a destination, in order to avoid charges in their telephone bills. Public and private organizations provide this service all around the world, but tourist complaint when it is slow or not reliable. Speed seems to be the most important factor determining the level of satisfaction of travelers with WiFi, so this hypothesis is tested, focusing in hotels. Speed data are provided by Hotelwifitest.com and satisfaction data by Booking.com. Results show that there is a very weak relation between both factors, so additional research should be done to identify other relevant factors affecting satisfaction about WiFi.

Fuente de los datos: Dialnet