Análisis y detección de los trols en el perfil de Twitter de El País España

  1. Cenizo, Coral 1
  1. 1 Universidad San Pablo CEU. España
Revista:
Revista Mediterránea de Comunicación: Mediterranean Journal of Communication

ISSN: 1989-872X

Any de publicació: 2022

Volum: 13

Número: 2

Pàgines: 77-92

Tipus: Article

DOI: 10.14198/MEDCOM.21867 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

Altres publicacions en: Revista Mediterránea de Comunicación: Mediterranean Journal of Communication

Resum

Trolls are an increasingly present reality with which Internet users coexist. This study seeks to confirm whether trolls are a real threat in Spain and, more specifically, in the Twitter profile of the most widely read newspaper in the country: El País. Through the analysis of 767 tweets, the aim was to analyse the frequency with which trolls intervene in the profile of El País Spain, to characterise — in terms of gender and typology — the trolls who intervened in this Twitter account and to establish whether a relationship exists between the engagement ratio of publications and the number of comments from trolls. The results confirmed that trolls are highly present in the Twitter profile of El País Spain, with a greater prominence of anonymous trolls of the hater type. Moreover, engagement has a very strong positive correlation with the number of trolling comments, to the point that it is possible to predict this ratio using the number of trolling comments. The research provides valuable information that can be useful in both theory and practice due to its implications and innovative nature.

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