Publikationen in Zusammenarbeit mit Forschern von Universidad Católica San Antonio (3)

2023

  1. Hotel Employees’ Burnout and Intention to Quit: The Role of Psychological Distress and Financial Well-Being in a Moderation Mediation Model

    Behavioral Sciences, Vol. 13, Núm. 2

2022

  1. Net Promoter Score (NPS) and Customer Satisfaction: Relationship and Efficient Management

    Sustainability (Switzerland), Vol. 14, Núm. 4

2020

  1. The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers

    Cogent Business and Management, Vol. 7, Núm. 1