Revisión sistemática exploratoria sobre el intercambio de conocimiento en las comunidades de práctica virtuales

  1. Roberto Hernández-Soto 1
  2. Mónica Gutiérrez-Ortega 1
  3. Bartolomé Rubia-Avi 2
  1. 1 Universidad Internacional de la Rioja, España
  2. 2 Universidad de Valladolid, España
Journal:
New Trends in Qualitative Research

ISSN: 2184-7770

Year of publication: 2021

Issue Title: Qualitative Research in Social Sciences: Advances and Challenges

Volume: 9

Type: Article

DOI: 10.36367/NTQR.9.2021.239-248 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: New Trends in Qualitative Research

Abstract

Las Comunidades de Práctica Virtuales (VCOP) son entornos ampliamente reconocidos como instrumentos para la gestión de conocimiento y, de manera incipiente, se están empezando a valorar sus contribuciones desde el punto de vista sociocultural. Sin embargo, las VCOP son contextos de participación complejos por su naturaleza sociotécnica y sociocultural. Los mecanismos de participación, particularmente el comportamiento de compartir conocimiento (KSB), se han abordado desde fundamentos teóricos y métodos de investigación extremadamente heterogéneos. Como resultado, se ha identificado una gran dispersión de factores y dimensiones. Objetivo: Presentar una visión general que resuma y sistematice los factores clave del KSB en las VCOP. Método: Este artículo presenta una revisión sistemática sobre el KSB en las VCOP, basada en 42 estudios recuperados de WOS, SCOPUS y Science Direct. La revisión se ha realizado utilizando el modelo PRISMA. La selección y síntesis cualitativa de los artículos se ha enriquecido utilizando Nvivo para codificar y analizar los artículos a texto completo. Resultados: Los resultados sugieren que el KSB en las VCOP tiene un carácter multidimensional y multifactorial que incluye factores personales, interpersonales, contextuales y tecnológicos. Conclusiones: La tipología de factores que se presenta podría ser utilizada en contextos académicos para desarrollar nuevas investigaciones teóricas o empíricas, o como en contextos profesionales para implementar VCOPs en instituciones de diversos sectores. Nuevos instrumentos de evaluación sobre el KSB en las VCOP podrían basarse en esta tipología.

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Data source: Dialnet