Building sustainability in smart destinationsapplicability of a management model for thecase of Spain

Resumen

Tourism Intelligence and sustainability are present in most ofthe current academic debates on the policy and governance of tourism. In the case of Spain, these debates have drawn a new scenario in which tourism sustainability and intelligence need to meet with the new territorial and tourism sector needs. Within this framework, the Spanish model of smart destination is led by the methodology of the State Company for the Management of Innovation and Tourism Technologies (SEGITTUR), transforming the territories to favor the transition to a new, more innovative, and sustainable tourism model.The main goal of this work consists of obtaining empirical evidence on smart sustainability measurement within the smart transformation of a destination. To do this, the SEGITTUR methodology has been applied in 22 Spanish destinations that are in process of becoming SD. The outputs of this work bring empirical evidence to build sustainability within a management model for destinations within their smart transformation. These outputs also enable the Spanish destinations to identify the main weaknesses and strengths they must cope with to assure a sustainabletransformation regarding both their territorial characteristics as well as their population size.