Net Promoter Score (NPS) and Customer Satisfaction: Relationship and Efficient Management

  1. Baquero, A.
Journal:
Sustainability (Switzerland)

ISSN: 2071-1050

Year of publication: 2022

Volume: 14

Issue: 4

Type: Article

DOI: 10.3390/SU14042011 GOOGLE SCHOLAR lock_openOpen access editor
Data source: Scopus