Revisión de la investigación científica en ISO 9001 e ISO 14001un análisis bibliométrico.

  1. Natalia Orviz Martínez
  2. Tatiana Cuervo Carabel
  3. Sergio Arce García
Revista:
Management Letters / Cuadernos de Gestión

ISSN: 1131-6837

Año de publicación: 2021

Volumen: 21

Número: 1

Páginas: 29-45

Tipo: Artículo

DOI: 10.5295/CDG.191189NO DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Management Letters / Cuadernos de Gestión

Objetivos de desarrollo sostenible

Resumen

Este artículo realiza un estudio bibliométrico a través de la base de datos Web of Science (WoS) para conocer el estado del arte de las normas ISO 9001 e ISO 14001. Para ello, se hace una búsqueda de publicaciones, desde el año de publicación de cada una de las normas hasta 2018. La principal contribución de este trabajo es aportar una visión sobre las líneas de investigación desarrolladas hasta la fecha, analizando los países, las instituciones, los autores más productivos, así como las principales revistas científicas que publican en la materia. Se han identificado 3 líneas principales de investigación para la ISO 9001 afines con su compresión y beneficios, su integración con otros sistemas de gestión, y su relación el desempeño financiero de las empresas. Por su parte en el caso de la ISO 14001 destacan 4 líneas de investigación asociadas a su relación con el desempeño financiero y el desarrollo sostenible, su integración con otros sistemas de gestión, y su asociación con otros sistemas de gestión ambiental, como EMAS. De la revisión efectuada, se pone de manifiesto la necesidad de profundizar en temáticas que hasta el momento no han recibido la atención suficiente por parte de los investigadores, como la rápida expansión de las certificaciones en países emergentes impuesta directa e indirectamente por los países desarrollados, las dificultades en el proceso de adopción de las normas y la percepción sobre la implantación y certificación de los sistemas de gestión ISO por parte de diferentes grupos de interés, entre otros.

Referencias bibliográficas

  • Allur, E., Iñaki Heras-Saizarbitoria, I., Boiral, O. and Testa, F., 2018. Quality and Environmental Management Linkage:A Review of the Literature. Sustainability, 10(11), 4311. DOI: 10.3390/su10114311
  • Allur, E., Iñaki Heras-Saizarbitoria, I. and Casadesús, M., 2014. Internalization of ISO 9001: a longitudinal survey. Industrial Management & Data Systems, 114(6), 872-885. DOI: 10.1108/IMDS-01-2014-0013
  • Ataseven, C., Prajogo, D.I. and Nair, A., 2014. ISO 9000 Internalization and Organizational Commitment-Implications for Process Improvement and Operational Performance. IEEE Transactions on Engineering Management, 61(1), 5-17. DOI: 10.1109/TEM.2013.2285344
  • Baier-Fuentes, H., Cascón-Katchadourian, J., Martínez, M.A., Herrera-Viedma, E. and Merigó, J.M., 2018. A Bibliometric Overview of the International Journal of Interactive Multimedia and Artificial Intelligence. International Journal of Interactive Multimedia & Artificial Intelligence, 5(3), 9-16. DOI: 10.9781/ijimai.2018.12.003
  • Boiral, O. and Roy, M. J. (2007). ISO 9000: integration rationales and organizational impacts. International Journal of Operations & Production Management, 27(2), 226-247. DOI: 10.1108/01443570710720630
  • Boiral, O., Guillaumie, L., Heras-Saizarbitoria, I. and Tayo Tene, C.V., 2018. Adoption and Outcomes of ISO 14001: A Systematic Review. International Journal of Management Reviews, 20, 411-432. DOI: 10.1111/ijmr.12139
  • Boyack, K.W. and Klavans, R., 2010. Co-citation analysis, bibliographic coupling, and direct citation: Which citation approach represents the research front most accurately? Journal of the American Society for Information Science and Technology, 61(12), 2389-2404. DOI: 10.1002/asi.21419
  • Braun, B., 2005. Building global institutions: the diffusion of management standards in the world economy – an institutional perspective. En: Alvstam, C.G. and Schamp, E.W. (eds). Linking Industries across the World. Processes of Global Networking. London: Ashgate, 3-27.
  • Castka, P. and Prajogo, D., 2013. The effect of pressure from secondary stakeholders on the internalization of ISO 14001. Journal of Cleaner Production, 47, 245–252. DOI: 10.1016/j.jclepro.2012.12.034
  • Chatzoglou, P., Chatzoudes, D. and Kipraios, N., 2015. The impact of ISO 9000 certification on firms’ financial performance. International Journal of Operations and Production Management, 35 (1), 145174.DOI: 10.1108/IJOPM-07-2012-0387
  • Chen, C.K., Anchecta, K., Lee, Y.D. and Dahlgaard, J.J., 2016. A stepwise ISO-based TQM implementation approach using ISO 9001:2015. Management and Production Engineering Review, 7(4), 65-75. DOI: 10.1515/mper-2016-0037
  • Chugani, N., Kumar, V., Garza-Reyes, J.A., Rocha-Lona, L. and Upadhyay, A., 2017. Investigating the green impact of Lean, Six Sigma and Lean Six Sigma: A systematic literature review. International Journal of Lean Six Sigma, 8, 7–32. DOI: 10.1108/IJLSS-11-2015-0043
  • Corbett, C., Montes-Sancho, M. and Kirsch, D., 2005. The financial impact of ISO 9000 certification in the US: an empirical analysis. Management Science, 51 (7), 1046-1059. DOI: 10.1287/mnsc.1040.0358
  • Corbett, C. and Kirsch, D., 2001. International Diffusion of ISO 14001 Certification. Production and Operations Management, 10(3), 327342. DOI: 10.1111/j.1937-5956.2001.tb00378.x
  • Curkovic, S. and Sroufe, R., 2011. Using ISO 14001 to promote a sustainable supply chain strategy. Business Strategy and the Environment, 20,71-93. DOI: 10.1002/bse.671
  • Delmas, M., 2002. The Diffusion of Environmental Management Standards in Europe and in the United States: An Institutional Perspective. Policy Sciences, 35(1), 91-119. DOI: 10.1023/A:1016108804453
  • Di Stefano, G., Peteraf, M. and Verona, G., 2010. Dynamic capabilities deconstructed: A bibliographic investigation into the origins, development, and future directions of the research domain. Industrial and Corporate Change, 19(4), 1187–1204. DOI: 10.1093/icc/dtq027
  • Ellegaard, O. and Vallin, J., 2015. The bibliometric analysis of scholarly production: How great is the impact? Scientometrics, 105(3), 1808-1831. DOI: 10.1007/s11192-015-1645-z
  • Fonseca, L.M., Domingues, J.P., Machado, P.B. and Calderón, M., 2017. Management system certification benefits: where do we stand? Journal of Industrial Engineering and Management, 10(3), 476-494. DOI: 10.3926/jiem.2350
  • Fonseca, L.M. and Domingues, J.P., 2018. Empirical Research of the ISO 9001:2015 Transition Process in Portugal: Motivations, Benefits, and Success Factors. Quality Innovation Prosperity, 22(2), 16-46. DOI: 10.12776/QIP.V22I2.1099
  • Fonseca, L.M., Domingues, J.P., Bavlina, P. and Harder, D., 2019. ISO 9001:2015 Adoption: A Multi-Country Empirical Research. Journal of Industrial Engineering and Management, 12(1), 27-50. DOI: 10.3926/jiem.2745
  • Grolleau, G., Lamri, J. and Mzoughi, N., 2008. Déterminants de la Diffusion Internationale de la Norme ISO 14001. Economie & Prévision, 185(4), 123-138.
  • Guler, I., Guillen, M.F. and MacPherson, J.M., 2002. Global Competition, Institutions, and the Diffusion of Organizational Practices: The International Spread of ISO 9000 Quality Certificates. Administrative Science Quarterly, 47(2), 207-232.
  • Heras-Saizarbitoria, I., 2010. Internalization of ISO 9001 and cost efficiency: a study based on cases. Revista Española de Financiación y Contabilidad, 39(148), 609-636, DOI: 10.1080/02102412.2010.10779691 Heras-Saizarbitoria, I., 2011. General perspectives on the leading international management standards. Journal of Management Research, 11(1), 3-19.
  • Heras-Saizarbitoria, I., Landín, G.A. and Molina-Azorín, J.F., 2011. Do drivers matter for the benefits of ISO 14001? International Journal of Operations and Production Management, 31, 192–216. DOI: 10.1108/01443571111104764
  • Heras-Saizarbitoria, I. and Boiral, O., 2013. ISO 9001 and ISO 14001: towards a research agenda on management system standards. International Journal of Management Reviews, 15(1), 47-65. DOI: 10.1111/j.1468-2370.2012.00334.x
  • Heras-Saizarbitoria, I. and Boiral, O., 2019. Faking ISO 9001 in China: An exploratory study. Business Horizons, 62(1), 55-64. DOI: 10.1016/j.bushor.2018.08.008
  • Hernández-Vivanco A., Bernardo M. and Cruz-Cázares C., 2018. Sustainable innovation through management systems integration. Journal of Cleaner Production, 196, 1176-1187. DOI: 10.1016/j.jclepro.2018.06.052
  • Hussain, T., Kjaer, J. and Edgema, R., 2018. The intellectual structure of research in ISO 9000 standard series (1987–2015): A Bibliometric analysis. Total Quality Management & Business Excellence, 29, 1-20. DOI: 10.1080/14783363.2018.1469977
  • Iatridis, K. and Kesidou, E., 2018. What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard. En: Heras-Saizarbitoria I. (eds) ISO 9001, ISO 14001, and New Management Standards. Measuring Operations Performance. Cham: Springer, 17-38.
  • ISO, 2018. ISO survey 2018. Disponible en: http://www.iso.org/iso/iso-survey [Acceso 25 de septiembre de 2018].
  • Jesson, J., Matheson, L. and Lacey, F.M., 2011. Doing your literature review: Traditional and systematic techniques. London: Sage.
  • King, A.A., Lenox, M. and Terlaak, A., 2005. The Strategic Use of Decentralized Institutions; Exploring Certification with the ISO 14001 Management Standard. Academy of Management Journal, 48(6), 1091-1106. DOI: 10.5465/amj.2005.19573111
  • Laskurain, I., Heras-Saizarbitoria, I. and Casadesús, M., 2019. Do energy management systems add value to firms with environmental management systems? Environmental Engineering & Management Journal (EEMJ), 18(1), 17-30.
  • Lev, B., 2003. Intangibles: measurement, management and reporting. Barcelona: Deusto.
  • Li, J.X., 2019. China ISO14001 Certification Overview and Literature Review. Journal of Human Resource and Sustainability Studies, 7, 108-120. DOI: 10.4236/jhrss.2019.71008
  • Lim, S., Macias, A. and Moeller, 2019. Intangible Assets and Capital Structure. Disponible en: https://ssrn.com/abstract=2514551 [Acceso 27 de enero de 2020].
  • Mangiarotti, G. and Riillo, C.A.F., 2014. Standards and innovation in manufacturing and services: The case of ISO 9000. International Journal of Quality and Reliability Management, 31(4), 435–454. DOI: 10.1108/IJQRM-06-2012-0077
  • Marimón, F., Casadesús, M. and Heras, I., 2006. ISO 9000 and ISO 14001 Standards: An International Diffusion Model. International Journal of Operations and Production Management, 26(2), 141-165. DOI: 10.1108/01443570610641648
  • Marimón, F., Heras, I. and Casadesús, M., 2009. ISO 9000 and ISO 14000 standards: a projection model for the decline phase. Total Quality Management & Business Excellence, 20(1), 1-21. DOI: 10.1080/14783360802614257
  • Marimón, F., Casadesús, M. and Heras-Saizarbitoria, I., 2010. Certification Intensity Level of the Leading Nations in ISO 9000 and ISO 14000 Standards. International Journal of Quality and Reliability Management, 27(9), 1002-1020. DOI: 10.1108/02656711011084800
  • Mas-Machuca, M. and Marimón, F., 2019. Still implementing ISO 14000 for the same reasons? International Journal for Quality Research, 13(1), 115-130. DOI: 10.24874/IJQR13.01-07
  • Minar, P., 2016. Signalling through the noise: private certification, information asymmetry and Chinese SMEs’ access to finance. Journal of Asian Public Policy, 9(3), 243-256. DOI: 10.1080/17516234.2015.1083412
  • Morelos, J., Fontalvo, T.J. and Vergara, J.C., 2013. Incidencia de la certificación ISO 9001 en los indicadores de productividad y utilidad financiera de empresas de la zona industrial de Mamonal en Cartagena. Estudios Gerenciales, 29(126), 99-109. DOI: 10.1016/S0123-5923(13)70025-1 Nair, A. and Prajogo, D., 2009. Internalization of ISO 9000 Standards: The Antecedent Role of Functionalist and Institutionalist Drivers and Performance Implications. International Journal of Production Research 41(16), 4545-4568. DOI: 10.1080/00207540701871069
  • Nawrocka, D. and Parker, T., 2009. Finding the connection: environmental management systems and environmental performance. Journal of Cleaner Production, 13, 601–607. DOI: 10.1016/j.jclepro.2008.10.003
  • Nunhes, T. and Oliveira, O.J., 2018. Analysis of Integrated Management Systems research: identifying core themes and trends for future studies. Total Quality Management & Business Excellence, 29, 1-23. DOI: 10.1080/14783363.2018.1471981
  • Orviz, N., 2017. Influencia de los sistemas de gestión en la legitimidad y reputación de las organizaciones, y de estos activos intangibles en su rendimiento financiero. Tesis (Dr). Universidad Rey Juan Carlos.
  • Prajogo, D., 2011. The roles of firms’ motives in affecting the outcomes of ISO 9000 adoption. International Journal of Operations & Production Management, 31(1), 78–100. DOI: 10.1108/01443571111098753
  • Qi, G., Zeng, S., Tam, C., Yin, H., Wu, J. and Dai, Z., 2011. Diffusion of ISO 14001 environmental management systems in China: rethinking on stakeholders’ roles. Journal Cleaner Production,19, 1250-12056. DOI: 10.1016/j.jclepro.2011.03.006
  • Shafique, M., 2013. Thinking inside the box? Intellectual structure of the knowledge base of innovation research (1988–2008). Strategic Management Journal, 34(1), 62-93. DOI: 10.1002/smj.2002
  • Sampaio, P., Saraiva, P. and Domingues, P., 2010. A classification model for prediction of certification motivations from the contents of ISO 9001 audit reports. Total Quality Management and Business Excellence, 21(12), 1279-1298. DOI: 10.1080/14783363.2010.529367 Sfreddo, L., Vieira G.B., Vidor, G. and Zin A., 2019. Systematic literature review of ISO 9001 and process management. International Journal of Productivity and Quality Management, 26(3), 330-352. https://doi.org/10.1504/IJPQM.2019.098368
  • Simón, A. and Kafel, P., 2018. Reasons for Decertification of ISO 9001. An Empirical Study. Innovar, 70(28), 69-79. DOI: 10.15446/innovar. v28n70.74449
  • Siouglea, E., Dimelisa, S. and Economidoub, C., 2019. Does ISO 9000 certification matter for firm performance? A group analysis of Greek listed companies. International Journal of Production Economics, 209, 2-11. DOI: 10.1016/j.ijpe.2018.04.028
  • Tarí, J.J., Molina-Azorín, J.F. and Heras, I., 2012. Benefits of the ISO 9001 and ISO 14001 standards: A literature review. Journal of Industrial Engineering and Management, 5(2), 297-322. DOI: 10.3926/jiem.488
  • Uzumeri, M., 1997. ISO 9000 and Other Metastandards: Principles for Management Practice? Academy of Management Perspectives, 11(1). DOI: 10.5465/AME.1997.9707100657.
  • Walker, E., Hernandez, A.V. and Kattan, M.W., 2008. Meta-analysis: Its strengths and limitations. Cleveland Clinic Journal of Medicine, 75(6), 431-439. DOI: 10.3949/ccjm.75.6.431
  • Villafañe, J., 2013. La buena empresa: propuesta para una teoría de la reputación corporativa. Madrid: Pearson Educación.
  • Yin, H. and Schmeidler, P.J., 2009. Why do standardized ISO 14001 environmental management systems lead to heterogeneous environmental outcomes? Business Strategy and the Environment, 18(7), 469-486. DOI: 10.1002/bse.629
  • Zeng S., Tam C., Tam V. and Deng Z., 2005. Towards implementation of ISO 14001 environmental management systems in selected industries in China. Journal of Cleaner Production, 13(7), 645-656. DOI: 10.1016/j.jclepro.2003.12.009
  • Zhang, W., Wang W. and Wang S., 2014. Environmental performance evaluation of implementing EMS (ISO 14001) in the coating industry: case study of a Shanghai coating firm. Journal of Cleaner Production, 64, 205-217. DOI: 10.1016/j.jclepro.2013.08.028
  • Zupic, I. and Cater, T., 2015. Bibliometric methods in management and organization. Organizational Research Methods, 18(3), 429-472. DOI: 10.1177/1094428114562629
Fuente de los datos: Dialnet