Cuando la organización mira hacia otro ladoTolerancia organizacional

Zusammenfassung

The European pact for mental health underlines the mental health in workplace settings as one of its five main areas. Facts like the 35 suicides of worker in France Telecom Company between 2008 and 2009 evidende the importance of tolerant behaviour against workplace harassment as a critical factor. In this scope, current investigation has a first outcome analyzing the antecedent role of the workplace harassment, also known as labour harassment, mobbing or bullying, with the Psychological Contract Breach and Organizational Identification. As a sencond outcome, the mediator role of the Organizational Tolerance (OT) in the previous relations is also investigated. A questionnaire was delivered to active proffesionals. For the data evaluation a regression analysis was worked out so as to verify the relationships and also an specific method which estimates the indirect effects through mediator variables.The results have validated both the suggested causal relations and the mediating effect of OT between workplace harassmet and the psychological contract breach and organizational identification. Those results show the importance of the antecedent role of the workplace harassment. They also suggest considering the mediator effect of OT as an element to include between other classical variables of the organizational psychology. For further investigation it is suggested putting the focus on a critical construct for the viability of the organizations as is OT.