La mediación de conflictos y la alerta sanitaria en un hospital de agudos

  1. Inmaculada Armadans Tremolosa 1
  2. Enrique Gallego Granero 2
  3. Yolanda Rodríguez Fernández 1
  1. 1 Universitat de Barcelona
    info

    Universitat de Barcelona

    Barcelona, España

    ROR https://ror.org/021018s57

  2. 2 Universidad Complutense de Madrid
    info

    Universidad Complutense de Madrid

    Madrid, España

    ROR 02p0gd045

Revista:
Anuario de mediación y solución de conflictos

ISSN: 2340-9681

Ano de publicación: 2021

Título do exemplar: Especial monográfico COVID-19

Número: 8

Páxinas: 129-158

Tipo: Artigo

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Outras publicacións en: Anuario de mediación y solución de conflictos

Resumo

This article aims to analyze what is the impact generated in the conflict in the hospital setting, in psychosocial risks and in emotions, after the health alert for Covid19. To this end, the evolution that healtd mediation has brought about for some time is reviewed, without having yet established itself as a key conflict management tool. Mediation ad training are proposed as an ideal framework, that can prevent and help overcome new crisis situations in the future.

Fonte de datos: Dialnet