A Fuzzy Linguistic Extended LibQUAL+ Model to Assess Service Quality in Academic Libraries
- Cabrerizo, F.J.
- López-Gijón, J.
- Martínez, M.A.
- Morente-Molinera, J.A.
- Herrera-Viedma, E.
ISSN: 0219-6220
Année de publication: 2017
Volumen: 16
Número: 1
Pages: 225-244
Type: Article