Direct and indirect effects of transformational leadership on volunteers' intention to remain at non-profit organizations

  1. Shazia Almas 1
  2. Fernando Chacón-Fuertes 1
  3. Alfonso Pérez-Muñoz 1
  1. 1 Universidad Complutense de Madrid, Spain
Revista:
Psychosocial Intervention

ISSN: 1132-0559

Año de publicación: 2020

Volumen: 29

Número: 3

Páginas: 125-132

Tipo: Artículo

DOI: 10.5093/PI2020A17 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Psychosocial Intervention

Objetivos de desarrollo sostenible

Resumen

Literature on leadership has provided sufficient evidence that leadership styles increase satisfaction, commitment, and retention of employees. However, there are few studies on the effects of leadership styles on volunteers. This study aims to investigate the possible influence of transformational leadership style on retention of volunteers. Our first hypothesis is that if a volunteer coordinator has a transformational leadership style, there is a higher intention to remain. Our second hypothesis is that this relationship is mediated by the variables of the three-stage model of volunteers' duration of service (satisfaction, organizational commitment, and role identity). To test these hypotheses, a sample of 417 volunteers (73% women), from 17 non-profit organizations, with an average age of 44 years, was surveyed. Joint results of a multiple regression analysis and path analysis supported the proposed model (CFI, GFI and NFI = .99, RMSEA < .06). Results indicate that when volunteer coordinators have a transformational style, volunteers have a higher intention to remain and that this relationship between transformational leadership style and intention to remain is partially mediated by satisfaction, organizational commitment, and role identity. The results seem to indicate that a useful strategy when running programs to increase the retention of volunteers is to train their coordinators in transformational leadership skills.

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