Prediction of the increase in health services demand based on the analysis of reasons of calls received by a customer relationship management

  1. Ramos, M.I.
  2. Cubillas, J.J.
  3. Jurado, J.M.
  4. Lopez, W.
  5. Feito, F.R.
  6. Quero, M.
  7. Gonzalez, J.M.
Revista:
International Journal of Health Planning and Management

ISSN: 1099-1751 0749-6753

Año de publicación: 2019

Volumen: 34

Número: 2

Páginas: e1215-e1222

Tipo: Artículo

DOI: 10.1002/HPM.2763 GOOGLE SCHOLAR

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