¿Cómo influye el tamaño del campo de texto en las respuestas a preguntas abiertas?Evidencias de un diseño experimental
- León, Carmen María
- Eva Aizpurúa González
- Vázquez, David
ISSN: 1135-6855
Ano de publicación: 2018
Volume: 23
Número: 2
Páxinas: 1-18
Tipo: Artigo
Outras publicacións en: REMA
Resumo
El diseño visual de los cuestionarios puede afectar a la calidad de los datos obtenidos, especialmente cuando se formulan preguntas abiertas donde los encuestados responden con sus propias palabras. En este trabajo se analizan los efectos de manipular el tamaño del espacio proporcionado para la respuesta en un conjunto de preguntas abiertas incluidas en un cuestionario auto-administrado sobre opiniones hacia la administración de justicia en España. Para ello se recurrió a un experimento split-ballot, dividiendo la muestra (N = 100) en dos mitades equivalentes que recibieron dos cuestionarios con el mismo contenido, pero con diferentes tamaños de campo de respuesta (pequeño y grande) en 16 preguntas abiertas. Los resultados muestran que los participantes que recibieron campos de texto grandes escribieron un mayor número de palabras en sus respuestas. Sin embargo, la manipulación en el campo de texto no influyó en 1) el número de temas abordados; ni en 2) el tiempo empleado para cumplimentar los cuestionarios. Sobre la base de estos resultados se discuten las implicaciones para el diseño de cuestionarios.
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